You are entitled to a refund in the case of the purchased course not being assigned to you within
the expiration date from your date of purchase or if you have paid twice for the same course.
Under any other circumstance, we will not consider any requests for refund as this is a digital i.e.
online course purchase or any online purchase.

Cancellation Policy

● Cancellations will be considered only if the cancellation request is made
within 24 hours of placing the order. However, the cancellation request will
not be entertained if the orders have already been completed or if we have
initiated the process of shipping either by ourselves or through the
vendors/merchants/representatives that we may appoint from time to time.
● No cancellations are allowed for products on which HELLO DOCTOR MEDTECH i.e
HELLO DOCTOR accessible through www.hellodoctor.co.in , www.hellodoctor.com.in
, www.hellodoctor.org.in , www.hellodoctor.net.in & www.hellodoctor.us and
Android & iOS Apps marketing team has given special offers for various
purposes including but not limited to special occasions like New Year,
festivals, specific examination etc. These are limited validity offers and
therefore cancellations are not possible.
● In case you feel that the product received is not as shown on the site and/or
as per your expectations, you must bring it to the notice of our customer
service within 24 hours of receiving the product. The customer service team,
after looking into your complaint, will make an appropriate decision.

Refund Policy

● The refund is applicable for our products/services only until it’s dispatched
or the login details for online access to test material etc. are
disclosed/dispatched to you.
● Please include your order number (sent to you via email after your order) and
do tell us why you’re requesting a refund. We take customer feedback very
seriously and use it to constantly improve our products and quality of
service.
● All refunds, if eligible, will be processed within 14 (Fourteen) business days of
receiving cancellation request and mode of refund would be the same
through which the original transaction was done.

For any help Email Us-

hellodoctormedtech@gmail.com or
hellodoctormedtech@outlook.com or Call Us- +91 8282828283 or +91
8883898883.